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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joel Christie

July 13, 2024

5  out of  5 rating by Joel Christie
"I want to thank Dezra for helping me file a claim last week and point out her very professional and knowledgeable manner.She was quick and saved me untold time wrangling with dropped calls from Corporate. It was a pleasure, thank you. Joel C"
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Vinnie Potestivo

June 18, 2024

5  out of  5 rating by Vinnie Potestivo
"Marissa provided me good customer service and took care of my needs."
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Stephen Maes

June 11, 2024

5  out of  5 rating by Stephen Maes
"State Farm is my Insurance agency ! I have multiple vehicle and renters insurance through them and their rates are absolutely unbeatable and unequaled 100%! Every agent I have ever had the pleasure of speaking with have all been super friendly and top notch informative when it comes to insurance and SAVINGS!!! Marissa was my agent en comunicado today and she was bubbly and excited to help me with anything and everything! I think State Farm, Marissa and I have the perfect partnership in the insurance industry and I thank you both for helping to keep my life protected as well as affordable!! State Farm is Highly recommended for your insurance needs as well!"
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Juliy Mendivil

June 5, 2024

5  out of  5 rating by Juliy Mendivil
"After interacting with several agents I can’t stress enough how amazing Marissa handles my services. Marissa is very knowledgeable in the products Statefarm offers and makes sure I am well taken care by answering all my questions. If you need any help with life insurance she is the one to go too, I genuinely believe she is very skilled on that topic. Ive had issues in the past where agents don’t get back to me in a timely matter. Even though Marissa stays super busy, she will make sure to follow up with me by the end of the day as she truly values my business. Marissa provides excellent customer service, thank you for always helping me find better solutions by meeting me where I am at in life."
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Ricardo Bogaert

May 29, 2024

5  out of  5 rating by Ricardo Bogaert
"Issac was the agent who updated my insurance for my Chevrolet Malibu 2022. He explained very well my options. During this procedure, he maintained a very personable conduct. I'm glad that he's great member of the State Farm company"
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bernie parsons

May 24, 2024

5  out of  5 rating by bernie parsons
"Alicia of State Farm, Denver was very helpful to me, getting my claim filed . She was great to work with and provided excellent customer service. I highly recommend her for any future insurance issues THANK YOU again Alicia Bernie Parsons, State Farm client with Gene Mondragon for 27 years"
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Mitchell Dorfman

May 23, 2024

4  out of  5 rating by Mitchell Dorfman
"Good service for the customer."
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Valerie Spinner

May 8, 2024

5  out of  5 rating by Valerie Spinner
"Isaac (and others) are very helpful and patient as I asked a bunch of questions. Isaac either knew the answers straight away or found the answers quickly to not always common questions. Friendly and professional. Top notch. I got what I wanted and at a price lower than competitors. * please note I have been with Gene Mondragon’s office with State Farm for many many years. It has paid off in both rates and service. I’ve been with them so long because Gene and his team have done right by me. I just wish I remembered everyone’s names!"
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Carole Tibbits

May 2, 2024

5  out of  5 rating by Carole Tibbits
"I am working with Dezra. She is friendly, dependable, and very knowledgeable. Her help with my homeowners claim has been--and is--excellent.. Her support is very much appreciated."
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Keith Diamond

May 1, 2024

5  out of  5 rating by Keith Diamond
"I have been a client for several decades and recently had to rework some policies. The team did a great job working with me on the underwriting and guided me through the process. I highly recommend this State Farm office."
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Christine kim

April 30, 2024

5  out of  5 rating by Christine kim
"It’s so refreshing to actually get great customer service nowadays. Thank you Issac for your time and your help! I highly recommend!"
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T Tall

April 30, 2024

5  out of  5 rating by T Tall
"Issac did a great job. He was very helpful and gave me prompt service. A+"
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Judith Flomberg

April 29, 2024

5  out of  5 rating by Judith Flomberg
"Each time I’ve had a problem Gene and his crew have taken care of it. Tanner knows what’s up and keeps Gene’s clients going"
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abbey leppek

April 22, 2024

5  out of  5 rating by abbey leppek
"Issac was helpful, informative, and quick when I was in a hurry! Thankful for his help."
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Hector Macias

April 11, 2024

5  out of  5 rating by Hector Macias
"Isaac was very polite and helped with my auto insurance. Thank you."
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Madison Sebern

April 10, 2024

5  out of  5 rating by Madison Sebern
"Issac was very informative and great to work with!"
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Ramiro Estrada

April 9, 2024

5  out of  5 rating by Ramiro Estrada
"A great place to always be at! Whenever I have an issue they are always able to solve it and make it an easy time. My most recent experience with Issac was insanely helpful!!!"
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Darlene Walker

April 5, 2024

5  out of  5 rating by Darlene Walker
"Marissa was very helpful with helping me decide what coverage I needed for my new car. She answered all my questions, was knowledgeable and friendly. I’ve been a client of Gene’s for over 30 years and he is the best in the business!"
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Cody Keen

April 4, 2024

5  out of  5 rating by Cody Keen
"Marissa did a incredible job! Incredibly knowledgeable! Thanks to her and Deisre!"
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John Wheeler

April 3, 2024

5  out of  5 rating by John Wheeler
"I have had consistently good experiences regarding insurance issues with Gene's agency over the past 40 years, and my recent experience with Isaac was no different. He was helpful, timely and professional."
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Stasia O'Neal

March 14, 2024

5  out of  5 rating by Stasia O'Neal
"Great experience!! Friendly!! They explained everything very clear and go the point. All questions where answered!!"
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Jessica Spindler

March 8, 2024

1  out of  5 rating by Jessica Spindler
"Do yourself a favor and choose another office. We received a State Farm letter that a form was needed to keep the auto insurance policy, sent the form 3 different times to Gene’s office. Called the office two weeks before the due date on the letter we received to see what else was needed and we were told it was handled or we’d get a call back. Never received a call, and then we get an email from State Farm that the policy is cancelled and our 6 month payment is being refunded. I called the office after receiving the cancellation email-as not being insured is pretty urgent- and was never called back. Disappointed in the lack of accountability and follow through. Seems to be the only way to get a response is through a Google review- Gene, please give me a call."
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Christopher Rutledge

February 24, 2024

5  out of  5 rating by Christopher Rutledge
"Isaac clearly explained the insurance products I was purchasing while carrying on a personable and fun conversation. Perfect service."
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Andrea Casas

February 1, 2024

5  out of  5 rating by Andrea Casas
"Este mensaje es para agradecer a Marissa Olivas por su execelente servicio,llevo más de un año con mi póliza con ustedes y estoy feliz ya q siempre q he necesitado de ella para alguna pregunta o inquietud siempre está dispuesta a ayudar,es muy amable y con en excelente servicio al cliente,mil felicidades por tener tan buena trabajadora en su equipo"
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Tanner Meyer

January 22, 2024

5  out of  5 rating by Tanner Meyer
"The Gene Mondragon agency made getting a new life insurance policy incredibly easy and quick! I worked with one of the agencies life specialists Marissa, and I have nothing but good things to say! The application was quick, and Marissa went the extra mile to ensure that the policy was issued without any delays!"